INDEX
1. Terms and Conditions
2. Privacy Policy


Terms and Conditions


Weblight Terms and Conditions of Business

Definition of our terminology as used within this document:

  1.     A 'Project' is any work undertaken or service provided by Weblight for the Client on their request and as described in our confirmation order email to that Client.
  2.     A 'Client' is a person, persons, business or organisation using any of the services provided by Weblight
  3.     'Live Mode' means the date the website is available on the Client’s chosen domain.
  4.     'Domain' is the website address as specified by the Client.
  5.     'Open Source Software' is software made freely available to anyone under the GNU General Public License (GPL).
  6.     'Hosting' is a cost to keep a clients website activated online.
  7.     'Content' is both text and images that the Client requires on the website.
  8.     'mb' stands for megabytes and is a measure of storage space.
Weblight Terms & Conditions

 

  1.     The contract between Weblight and the Client will be on these conditions, to the exclusion of all other terms and conditions. Any variations to these conditions shall have no effect unless agreed in writing.
     
  2.     The works to be carried out shall be as set out in the Weblight confirmation order email.
     
  3.     Email will be the method of contact with regard to all communication for the website design & development. It is the Client's responsibility to inform us of any change in email address so we always have up to date email contact details. Weblight can not be held liable in any way relating to communication issues if we are not supplied a valid email address.
     
  4.     3.a If a customer's conduct via telephone is considered unreasonable we will insist on email communication only. Weblight reserve the right to cancel a contract should customer contact be in breach of our anti-harassment policy (*). Calls made to our office are monitored and recorded.
     
  5.     Weblight will only commence work on a Project after receipt of a non refundable, 50% deposit of the quoted Project fee from the Client. Weblight will also require 25% payment upon overall approval of the home page design. The final 25% payment is to be made on completion of the website. The website will be switched to Live Mode once the Clients remaining balance is paid in full. This does not apply to payment plans.
     
  6.     The deposit paid to Weblight covers the cost of design work carried out as well as any admin work and communication with Weblight  The deposit is non refundable.
     
  7.     Weblight shall expect the Client to carry out sufficient research before proceeding with a website. This will include checking that the website/idea/business will operate legally. It is important that the website is not in any way illegal.
     
  8.     It is important for the Client to keep in contact with Weblight throughout the entire Project. If a Client does not make contact for 2 weeks we will make up to 5 attempts to contact the client by email using the email address specified when the client place their order. If we do not receive a response to these attempts of contact the Project may be terminated, and the deposit will not be refunded. We will levy a R1000 admin charge if the client later returns and wishes to continue work on their project.
     
  9.     Content submitted later than 60days from the commencing date of the project will not be accepted unless otherwise discussed.
     
  10.     Where images used on the website have been purchased by Weblight on behalf of the Client, these images are strictly for use on the website only. Weblight are not liable for misuse of these images by the Client or any other person’s copying, altering or distributing the images to individuals or other organisations.
     
  11.     Weblight will host the website if the Client requires us to do so and on receipt of full payment of our Hosting fees. In doing so, Weblight will endeavour to provide a reliable and professional service to the Client at all times but do not guarantee that the website Hosting will be available at all times, especially in the event of a technical failure beyond our control.
     
  12.     All standard hosting offered by Weblight is limited to 300mb of website space unless otherwise stated in a seperate contract. If your site requires more than 300mb of space we will advise of other hosting solutions and then cease hosting the site.
     
  13.     Weblight cannot be held responsible for anything adversely affecting the Client's business operation, sales, or profitability that might be claimed is a result of a service offered by Weblight.
     
  14.     Where asked to provide search engine optimisation for a Client, Weblight do not guarantee any specific placement or high ranking on search engines.
     
  15.     Weblight do not take any responsibility for a clients website rank on search engines. This also includes any potential website downtime that can occur. When updating, changing, creating and hosting a clients website, there could be a change in the websites search engine ranking.
     
  16.     Weblight will provide the Client with an expected completion date for the Project (live on the internet) if requested. Weblight will endeavour to meet any given deadline, but do not guarantee and are not bound in any way to complete the Project by this date. The expected completion date provided by any employee of Weblight is purely an estimate.
     
  17.     It is the Client’s responsibility to check with Weblight whether Open Source Software is being used or not.
     
  18.     The Client shall not be charged for Open Source Software. If there is a charge for a website using Open Source Software, the Client is paying for the installation time. Open Source Software is not owned by Weblight or the Client.
     
  19.     Weblight own all design and code of the website until final payment has been received in full. Once final payment is received, the Client will then own the design and code of the website, unless Open Source Software is used. Images will have been purchased by Weblight for the Client, unless the images have been supplied by the Client. Images purchased by Weblight are licensed only for use on the client website and are limited to no more than 15 images dependent on the size of the project. Item 19 is subject to item 18.
     
  20.     All images displayed on the Client's website will only be used after authorisation by the Client, and are the sole responsibility of the Client regarding usage and copyright. Should any legal issues or claims arise from the content or copyright of any images supplied by the Client or Weblight Ltd, they will be the sole responsibility of the Client. This clause excludes images which are provided by Weblight.
     
  21.     Domain names will be registered by Weblight and also registered to the Weblight current address. Although the domain names are registered to Weblight , the Client is the legal owner of the domain and if they request to have details changed or the domain transferred elsewhere, Weblight will do this within a reasonable timeframe.
     
  22.     A domain name will be registered by Weblight on behalf of the client once we have received the 50% deposit, 25% design payment, 25% final payment and a completed creative brief.
     
  23.     50% of the grand total amount must be paid as a deposit before we start any work on a website.
  24.     25% of the grand total amount must be paid on approval of the Draft design.

  25.     25% of the grand total amount must be paid on completion of the website before live upload.

  26.     It is the responsibility of the Client to renew their domain names when due. If a domain name expires, Weblight can not be held liable for this. However, Weblight will make reasonable effort to contact the Client regarding domain renewal.
     
  27.     When a Client renews Hosting with Weblight , this also includes domain renewal if the renewal is needed to keep the site functioning and was purchased as part of the Hosting package. If the Client does not renew the Hosting, their domain name could be made available to the public for purchase and Weblight can not be held liable for this.
     
  28.     Renewal of Hosting is due on a yearly basis. The date of renewal will be annually from the date the website was made live. The Hosting will not be renewed if Weblight cannot contact the Client or the Client requests for Weblight to not host this site. This will also affect the domain as per item 23.
     
  29.     The Hosting renewal charge must be received within 10 days of the Hosting expiry date. Weblight reserve the right to deactivate any website where the Hosting has expired and the Client has not paid the renewal charge. There will be an admin fee set by Weblight for reactivating the website/Hosting.
     
  30.     If the Client does not use Weblight Hosting services, then the management and Hosting of the Domain name are the full responsibility of the Client.
     
  31.     Should a Client wish to move Hosting away from Weblight or transfer a Domain name away from Weblight Ltd, a R500 admin charge will be issued, which must be paid before the transfer takes place.
     
  32.     Weblight has no control of, or responsibility for, the content of Clients’ websites. In no way does the textual or image based Content of our Client's web sites constitute Weblight endorsement, or approval of the website or the material contained within the website. Weblight has not verified any of the materials, images or information contained within our Client's web sites and is not responsible for the content or performance of these sites or for the Client's transactions with them. Weblight provides links or references to our Client's websites solely for the convenience of prospective customers and intends that the links it provides be current and accurate, but does not guarantee or warrant that such links will point to the intended Client site at all times.
     
  33.     Weblight shall place a small text link on the footer of a Clients website that simply states the website was designed by Weblight and links to our company website.
     
  34.     Weblight are not liable for loss, damage or corruption to files or information stored on its servers or individual PCs relating to a Client's website. The Client is solely responsible for any information or files relating to its website.
     
  35.     If a Domain name is purchased by the Client through a company other than Weblight Ltd, the Client has full responsibility in making sure that the domain name is renewed when due. Weblight will not renew the Domain name when annual Hosting renewal is due if the Domain name is purchased through a company other than Weblight.
     
  36.     Weblight makes no claims that the contents of this website may be lawfully viewed or downloaded. Access to this website may not be legal by certain persons or in certain countries. If this website is accessed from outside of the South Africa, it is done at own risk and the visitor is responsible for compliance with the relevant laws of the visitor’s jurisdiction. The terms and conditions of this website are governed by the laws of South Africa. Jurisdiction for any claims arising in respect of this website’s Content shall lie exclusively with the courts of South Africa. If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.
     
  37. Up to 3 draft options will be created for new website designs.
     
  38. 4 revisions will be made totalling a maximum of 7 designs,
     
  39. The first draft revision must be submitted within 1 week and any further revisions must be submitted within 3 business days after receiving the previous revision.
(*) Weblight will not tolerate any form of harassment against it's employees from customers or third parties and we reserve the right to cancel a contract without refund in the event of unreasonable or inappropriate conduct. This includes threatening behaviour and abuse directed towards our employees thereafter any further communication must be via postal mail only.

 

Privacy Policy



What information do we collect?


We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To administer a contest, promotion, survey or other site feature



Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements and .

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.weblight.co.za

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

http://www.weblight.co.za
PO BOX 614 Jukskei Park
Randburg, Gauteng 2153
South Africa
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
0861 862 863